Contact AceMax
Get in touch with our expert team for trading support, account assistance, or any questions about our services. We're here to help you succeed.
Multiple Ways to Reach Us
Choose the contact method that works best for you. Our team is available 24/5 to assist with your trading needs.
Support for urgent questions Available 24/5
Assistance for complex queries Response within 24 hours
Conversation with our experts
Mon-Fri 8AM-8PM GMT
Quick messaging support Available 24/5
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Fill out the form below and we'll get back to you as soon as possible.
Registered Office
AceMax LTD
Top Floor, Rodney Court Building, Rodney Bay, Gros Islet, Saint Lucia
Registration Number: HT0034207
Physical Office
AceMax LTD
Office #210 Al-Nasar Sports Club, Dubai, UAE
Email Addresses
General: info@acemaxglobal.com
Support: support@acemaxglobal.com
Partnerships: partners@acemaxglobal.com
Phone Number
+971–50–8596–279
WhatsApp Available
Support Hours
Monday – Friday: 24 hours
Saturday: 9:00 A.M – 5:00 P.M GMT
Sunday: Closed
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
How do I open a trading account?
To open a trading account, simply click on the "Open Account" button on our homepage, fill out the registration form with your personal details, verify your email address, and complete the account verification process by uploading the required documents. Our team will review your application and activate your account within 24 hours.
What is the minimum deposit required?
The minimum deposit varies depending on the account type you choose. Our Standard account requires a minimum deposit of $100, while our Premium and VIP accounts have higher minimum deposit requirements. You can view all account types and their requirements on our Account Type page.
How long do withdrawals take?
Withdrawal processing times depend on the payment method you use. Bank wire transfers typically take 3-5 business days, while credit/debit card withdrawals are usually processed within 1-2 business days. E-wallet withdrawals are typically instant or processed within 24 hours. All withdrawal requests are reviewed and processed by our finance team.
Is my money safe with AceMax?
Yes, your money is safe with AceMax. We are a regulated broker with strict compliance standards. Your funds are held in segregated accounts, separate from our operational funds. We also use SSL encryption to protect all your personal and financial information. Additionally, we adhere to the highest global standards of data privacy and financial security.
Do you offer educational resources?
Yes, we offer comprehensive educational resources including our Trading Academy with video tutorials, webinars, eBooks, and trading guides. We also provide access to our Glossary of trading terms, Economic Calendar, Market News, and Trading Calculators. All these resources are available free of charge to help you improve your trading knowledge and skills.
A Digital Broker with a Physical Anchor
Acemax offers a superior online trading experience, anchored by the real-world expertise of our affiliate, Ace Gold Trading LLC, in the Dubai Gold Souq. This unique heritage provides our clients with unmatched reliability and a deep understanding of the markets.
Discover Our Story